Frequently Asked Questions
Yes, all appliances come with a 1 year standard manufacture warranty. You may purchase up to 4 year additional warranty service at additional cost.
Yes, Michigan sales tax.
Yes, all are secured and guarded.
Yes, 3 locations to serve you better.
Yes, we will match all competitors reasonable pricing on models we stock.
Yes, call store for details and pricing.
Yes, in our Clinton Twp store only.
Yes, Bi-weekly sales and promotions.
No, we do have dent & scratch appliances please see bargain center on our home page.
Please contact store for more information.
You can go to any of our 3 locations or mail to our Clinton Twp office.
See rebate section on our home page.
Over 40 years.
Please call us @ 1-800-440-5774
Everything sent is insured. Please inspect the item(s) when you receive them and only sign if you know the product is acceptable. This means unpacking the items and inspecting before you sign the bill of lading. In the case of damage, please make any notes of damage found on the bill of lading. Once you SIGN the bill of lading this relieves the shipping company of all damage claims. Contact us immediately if there are any problems. It is your responsibility to inspect the item before signing for it.
NO UNAUTHORIZED RETURNS. Returns without authorization will not be eligible for money back. You must notify us at (800) 440-5774 or at email@example.com explaining the problem and reason for the return within 48 hours from receipt of merchandise. We must receive the refunded merchandise within 14 days after authorization is issued and a 25% restocking fee will apply. Trim Kits, Special Orders, Panels and Accessories are not returnable. Any clearance items purchased are also not returnable, unless the damage was caused while in transit. The customer is responsible for all return shipping costs.
We except Visa, MC, Discover and Amex. You may also apply for financing credit through GCAF and Wells Fargo.
If in stock, your product will be shipped out with in 1 week to 10 days, if special order, delivery is subject to manufacturer availability.
We have stores in Clinton Twp MI, Macomb MI and Rochester Hills MI.
Contact your sales person or call us @ 1-800-905-0445. Who fixes my appliance if something goes wrong. If your appliance is under 1 year old and you need service you may either call the manufacture or Sargent Appliance and set up service. If your appliance is more than 1 year old and you purchased extended service, then you would contact Consumer Priority Service and they would set up service for you.