Disappointing Service On $4500 Oven
philschmitt77
8/16/2018
Buyer Beware. We have owned a HBLP651UC oven for a little under a year now and use broil feature all the time which has destroyed the right side bearings the telescoping rack. Bosch Service is unwilling to replace this under warranty because using the Broil frequently is not consider normal use. Additional note: We have never used the clean feature with the racks inside the oven which is what they tried to blame this on. Bosch did offer me a small discount on almost $400 replacement rack but that is still a lot of money for a rack.. I would expect much better service and from a "premium" brand and will not by their products again. Please look @ other review sites on the web for additional details on my poor experience with their service department. Really worried about how I might supported if I have a more complicated service issue with this oven in the future.
Originally posted on Bosch.com
No, I do not recommend this product
Overall -Excellent Double Ovens
James
8/8/2018
We recently downsized and built a smaller home. We do a lot of cooking so the kitchen appliances are important. These ovens are incredible, overall quality is top shelf. Convection works really well. Love the slow close door feature- actually love all the features!
Originally posted on Bosch.com
Yes, I recommend this product
Not what I expected.
amt4404
1/25/2018
Bosch double oven review
We bought this oven as a replacement for our 2014 Whirlpool double oven, which had a noisy fan. Unfortunately, the Bosch is not any better. The exhaust fan that cools the electronic key pad during baking is located above each door, so the top fan is close to eye level. It blows quite a bit of hot air during preheating, baking, and cool down, and it is noisy.* I will be replacing it with another brand--huge waste of money.
*as shown in the video below
Originally posted on Bosch.com
No, I do not recommend this product
Great features!
LoriA
1/25/2018
Recently purchased a new home with new Bosch appliances. Love the versatility of having double ovens.
Originally posted on Bosch.com
Yes, I recommend this product
love it
Carole
11/28/2017
I bought this when my Thermador quit working. This has been a great oven so far. It looks great and functions perfectly. We love it.
Originally posted on Bosch.com
Yes, I recommend this product
stay away!
oven user 123
6/30/2017
I did a lot of research and heard bosch is a good brand for appliances. What I found was that on paper the over seems great but in reality, this oven is a poor choice for the price you pay.
1. the oven takes forever to warm up! and that is using the "fast preheat" setting. without hitting that option the oven will take 15-20 min just to heat to 350 Fahrenheit
2. The oven comes with an awesome accessory: an auto probe. this is a great tool for cooking and takes out guesswork... but will only last a few months before the oven no longer recognizes it and goodbye probe!
3. the oven may stop working after 6 months and the only way to get it to start is to head to the circuit breaker, turn it off and on again.
4. calling bosch for a technician to fix the issue: must wait 2-3 weeks before tech can come, tech will come very late, and after $300-$500 not fix the issue.
Originally posted on Bosch.com
No, I do not recommend this product
Never dreamed an oven could be "wonder filled"
Susan
1/2/2017
The design detail on modes such as frozen, proof, roasting is impressive. I am challenged to improve my cooking skills to match the sophistication of the oven. The quick reference guide is a tremendous resource as I am learning how to best use it.
Originally posted on Bosch.com
Yes, I recommend this product
So far so good
DG01
10/12/2016
Installed for a couple of days now. Great features like double convection ovens, ball barring pull out rack (top oven only - a second one for the bottom oven would have been nice - but can be purchased separately), concealed bottom coil so flat easy to clean the bottom of the ovens, and menu setting adjustments for things like display lighting intensity and audio volume (although the high volume could be a little higher). Also default setting adjustments and temperature offset adjustments. Still going through a "break-in" period burning off the manufacturing "oils" so a slight order still exists, but its getting better. Very nice looking oven with a wide variety of cooking options.
Originally posted on Bosch.com
Yes, I recommend this product
Elegant & Easy Double Ovens
Oakley111
2/26/2016
Chose all Bosch appliances for complete kitchen remodel. Extremely pleased with double ovens. Design is sleek & elegant to the eye and touchpad controls are straightforward for easy use. Baking and roasting are even.
Originally posted on Bosch.com
Yes, I recommend this product
Excellent performance
rkacs
12/23/2015
We have had this oven for 6 months and couldn't be more pleased. Baking, roasting and broiling have all exceeded expectations. Would definitely buy again!
Originally posted on Bosch.com
Yes, I recommend this product
Telescopic rack, a must!
Engineer
10/11/2015
The oven has met every expectation. It insulates heat well which keeps my kitchen much cooler. The digital display is simple once you've played around with it for a bit. And my favorite part is the telescopic rack. I used to burn myself so often. Not on the dish but on the oven itself, especially when concentrating on lifting something heavy or with liquid. With this rack accessory, I feel much safer. Take it from an engineer's perspective, great idea.
Originally posted on Bosch.com
Yes, I recommend this product
Great oven
MC12
10/11/2015
Great oven, really like how quiet it is.
Originally posted on Bosch.com
Yes, I recommend this product
Absolutely thrilled
miriamteaneck
9/17/2015
I suffered through a deficient oven for close to a year while searching for the ideal replacement. This double oven has exceeded my expectations. I am thrilled with the proofing mode and the internal temperature is precise.
Originally posted on Bosch.com
Yes, I recommend this product
I love my bosch oven
Gina
9/13/2015
This is my first Bosch appliance and I feel like I have died and gone to heaven. It is beautiful and very efficient. Love to cook but especially now!
Originally posted on Bosch.com
Yes, I recommend this product
Excellent oven!
CookieMan
9/1/2015
Just replaced a different brand that came in the house with this Bosch. Can't believe the difference in baking. Temps are even and features allow a lot more options. Love the way the door opens for easy access!
Originally posted on Bosch.com
Yes, I recommend this product
Beautiful oven!
wilkey2297
7/27/2015
I absolutely love my new double ovens! They are very quiet and cook very evenly. The controls are very user friendly and easy to use. And the big windows in the doors give you a great view of your food. The only thing that took a little getting used to was that the air vents at the top of the oven & not the bottom.
Originally posted on Bosch.com
Yes, I recommend this product
Beautiful ovens
PMcM
7/11/2015
Great ovens
Originally posted on Bosch.com
Yes, I recommend this product
Didn't work when it showed up
OaktownE
2/12/2015
From the very beginning the microwave sensor reheat and cook did not work. Extremely disappointed. The touchpads - glass or stainless steel - pick up fingerprints and constantly have to be cleaned or look very grubby. Greatly regret purchase. Lots of learning to do to use the features of the microwave and have to scroll through a lot of options to get to the most simple features. The oven is just another oven.
Originally posted on Bosch.com
No, I do not recommend this product
